Effective Date: 27/09/2025
Website: keithfx.keithrainz.me
Contact: keith@keithrainz.co.zm
KeithFX ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal and financial information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our e-wallet and cryptocurrency exchange services. By using KeithFX, you agree to the practices described in this policy.
1. Information We Collect
When you use KeithFX, we may collect the following types of information:
Personal Information: Full name, email address, phone number, date of birth, physical address, and identification documents (for KYC/verification purposes).
Financial Information: Bank account details, mobile money numbers, e-wallet account details, and cryptocurrency wallet addresses.
Transaction Information: Details of deposits, withdrawals, currency exchanges, and transaction history.
Technical Information: IP address, device information, browser type, and usage data collected through cookies or similar technologies.
2. How We Use Your Information
We use your information for the following purposes:
To provide and manage our e-wallet and crypto exchange services.
To process your deposits, withdrawals, and exchange requests securely.
To verify your identity and comply with KYC/AML (Know Your Customer / Anti-Money Laundering) regulations.
To prevent fraud, unauthorized transactions, and illegal activity.
To communicate important updates, notifications, and promotional offers (only with your consent).
To improve our services and enhance user experience.
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
Regulatory Compliance: With government authorities, regulators, or law enforcement if required by law.
Service Providers: With trusted third-party providers who assist us in payment processing, identity verification, security, or IT services.
Business Transfers: In case of a merger, acquisition, or restructuring of KeithFX.
4. Data Security
We implement strong technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:
Encryption of sensitive data.
Secure socket layer (SSL) technology.
Regular system audits and monitoring.
Restricted access to personal and financial information.
5. Data Retention
We retain your personal information only as long as necessary to fulfill our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
As a user, you have the right to:
Access the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your data, subject to legal or regulatory requirements.
Opt-out of marketing communications at any time.
7. Cookies & Tracking
KeithFX may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize services. You can manage cookie preferences in your browser settings.
8. International Data Transfers
If your information is transferred across borders, we will ensure that appropriate data protection measures are in place, in line with applicable laws.
9. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: keith@keithrainz.co.zm
Website: keithfx.keithrainz.me
